Privacy Policy
Last updated: November 10, 2026
This policy explains what personal data Da Nang Night Market Private Food Tours (“we”) collects through danangnightmarket.com and over WhatsApp and email, why, and what you can ask us to do with it.
1. What we collect
- Booking details: your name, email address, phone or WhatsApp number, hotel, tour date, group size and any message you send us.
- Dietary and health notes you choose to share: allergies, foods you do not eat, vegetarian or halal needs, children’s ages and mobility needs. We use these only to plan your menu and your night.
- Payment: card payments, whether in full or as a 30% deposit, are processed by our payment provider. We see the amount, the date and the last digits of the card, never the full card number.
- Technical data: the essential cookies and server logs needed to run the site and the checkout (see our Cookie Policy).
2. Why we use it
To confirm and run your tour, to plan a menu that is safe for you, to take payment, to contact you before and on the day, and to meet our accounting duties. We do not sell your data and we do not send marketing messages unless you ask us to.
3. Who we share it with
Your guide and driver receive your name, the number of guests, your hotel, your pickup time and your dietary notes. If you chose to pay the balance in cash, your guide is also told the amount still due. Our payment provider processes card payments. Our web host and email provider store data on our behalf. We share nothing else, except where the law requires it.
4. How long we keep it
- Booking and payment records: 10 years, as Vietnamese accounting rules require.
- Dietary and health notes: deleted within 90 days after your tour.
- WhatsApp and email conversations: up to 24 months after your last message, unless you ask us to delete them sooner.
- Essential cookies: as listed in our Cookie Policy.
5. Your rights
You can ask to see the data we hold about you, to correct it, or to delete it where we are not required by law to keep it. Write to [email protected] or message us on WhatsApp +84 368 938 081; we reply within 30 days.
6. Children
We collect children’s ages and dietary needs only from the adult making the booking, and only to plan the tour.
7. Contact
WhatsApp +84 368 938 081 (24/7) · [email protected] · Da Nang Night Market Private Food Tours, An Hai Ward, Da Nang City, Vietnam.
